The Customer Service Department Goes Back to the 80’s for Customer Service Week.
Customer Service Celebrated at Farmers Alliance
The Farmers Alliance Customer Service Department celebrated Customer Service Week in October with an 80’s theme. Various activities were held throughout the week, including a decorating contest, 80’s charades, an 80’s dress up day, 80’s word find and an 80’s Name that Tune competition! Customer Service Representatives assist in underwriting and servicing all types of policies, and provide critical assistance to agents and policyholders. Their work touches new business, renewals and policy changes — for farm lines, commercial lines and personal lines. There are 35 employees in the Farmers Alliance Customer Service Department.
Congratulations to Amanda Vance (4th from right), Molly Anderson (2nd from left) and Susan Anderson (1st from right)! They really rocked their 80’s outfits and won the dress up competition!
What is Customer Service Week?
Customer Service Week is an international celebration of the importance of customer service and of the people who serve and support customers on a daily basis. In 1992 the U.S. Congress proclaimed Customer Service Week a nationally recognized event, celebrated annually during the first full week in October.
The five core goals of Customer Service Week are:
1. Boost morale, motivation and teamwork.
2. Reward front line reps for the important work they do all year long.
3. Raise company wide awareness of the importance of customer service.
4. Thank other departments for their support.
5. Remind customers of your commitment to customer satisfaction.
At Farmers Alliance, we are proud to celebrate the work of our professional and dedicated customer service professionals. Thanks for all you do for our agents, policyholders and fellow employees!